
1. Understanding your role as the event organiser
A Lesson by Benjamin Dell (Founder & CEO, HeySummit)
In this video, we explore the event organizer's role while an event is running, covering scenarios for both pre-recorded and live events. We discuss strategies for managing attendee engagement and support, including email communications, live chat participation, and Q&A moderation. We also highlight the importance of pre-event checks and suggest ways to foster a sense of community among attendees.
Key takeaways:
- Automated emails can enhance attendee experience by providing timely reminders and summaries.
- Active participation in live chats and Q&A can significantly boost attendee engagement, even for pre-recorded talks.
- Checking for green tick marks for all talks ensures a smooth event experience.
- Providing prompt and helpful support is crucial for addressing attendee queries and resolving issues.
- Creating community drop-in sessions, such as virtual coffee breaks, can foster a sense of connection among attendees.