Benjamin Dell

1. Understanding your role as the event organiser

A Lesson by Benjamin Dell (Founder & CEO, HeySummit)

In this video, we explore the event organizer's role while an event is running, covering scenarios for both pre-recorded and live events. We discuss strategies for managing attendee engagement and support, including email communications, live chat participation, and Q&A moderation. We also highlight the importance of pre-event checks and suggest ways to foster a sense of community among attendees.

Key takeaways:

  • Automated emails can enhance attendee experience by providing timely reminders and summaries.
  • Active participation in live chats and Q&A can significantly boost attendee engagement, even for pre-recorded talks.
  • Checking for green tick marks for all talks ensures a smooth event experience.
  • Providing prompt and helpful support is crucial for addressing attendee queries and resolving issues.
  • Creating community drop-in sessions, such as virtual coffee breaks, can foster a sense of connection among attendees.

About The Presenter

Benjamin Dell

Benjamin Dell

Founder & CEO, HeySummit

Founder & CEO at HeySummit, with a proven track record of helping thousands of creators launch impactful, revenue-generating virtual events.