Benjamin Dell

4. Reviewing and customizing automated emails

A Lesson by Benjamin Dell (Founder & CEO, HeySummit)

In this video, we'll explore the transactional email functionality within the Hey Summit platform. We'll discuss how these emails are automatically generated and triggered based on specific event-related actions, such as registration or upcoming talks. We'll also cover how to customize these emails to align with your brand, including editing content and managing subscription categories to comply with GDPR. Furthermore, we'll guide you on how to enable or disable these emails based on your event needs, and touch upon the elements that can and cannot be modified within the email templates.

Key takeaways:

  • Templated transactional emails are pre-loaded in Hey Summit for key event actions.
  • You can customize the content and branding of transactional emails.
  • Transactional emails have defined triggers and audiences that can be managed.
  • Subscription categories prevent attendees from unsubscribing from all communications at once.
  • Test emails can be sent to preview changes before they go live.

About The Presenter

Benjamin Dell

Benjamin Dell

Founder & CEO, HeySummit

Founder & CEO at HeySummit, with a proven track record of helping thousands of creators launch impactful, revenue-generating virtual events.